Annual Report 2024

Director's Report

Sustainability Report

Corporate Governance

2024 has been a transformative year for Grameenphone, marked by innovation and resilience in navigating unprecedented macroeconomic challenges.

Despite less favorable political and economic conditions, we built a futureready network, introduced customer-centric solutions, and strengthened our core oerings. With a refreshed portfolio and unwavering dedication to creating higher value for our customers, Grameenphone is poised to embrace the future and unlock new possibilities.

Yasir Azman

Chief Executive Officer (CEO)

Message From Chair

Grameenphone navigated 2024 by focusing on customer-centric innovation to meet the evolving needs of our subscribers

In a challenging year, we continued to play a pivotal role in advancing the digitalisation journey of Bangladesh while making signicant strides towards our ambition of becoming a future-ready telco-tech company.

Håkon Bruaset Kjøl

Chair

Message From CEO

2024 has been a transformative year for Grameenphone, marked by innovation and resilience in navigating unprecedented macroeconomic challenges.

Yasir Azman

Chief Executive Officer (CEO)

Message From Chair

Grameenphone navigated 2024 by focusing on customer-centric innovation to meet the evolving needs of our subscribers

Håkon Bruaset Kjøl

Chair

Delivering Value for Shareholders

Revenue

Amount in BDT million

Dividend per share

Amount in BDT

Net Profit

Amount in BDT million

Earnings per share

Amount in BDT

EBITDA

Amount in BDT million

Total Subscribers

Million

Revenue

Amount in BDT million

2024

2023

2022

2021

2020

Our Purpose

Connecting Customers to what matter most
Empowering Societies

Connecting customers to what matters most has been the core of our business. Today internet connectivity impacts nearly every part of our lives. We believe in making it personalised and relevant for our customers. It’s about more than good business; it’s empowering societies.

Our four Value Drivers

Be the leading customer centric technology provider to unleash the potential of Bangladesh and continue growing shareholder value

Growth

Growth is center of GP Startegy. Our focus is to accelerate growth in data business by embracing new products, services, digitization, innovation. We cocreate and attract partners for driving growth.

Customer Experience

GP aims for #1 in Customer experience, data, and digital ratings by enhancing service, AI-driven CRM, seamless journeys, AI, automation and network expansion to ensure smooth customer experience.

Innovation

GP focuses on building new product and innovative digital services like IoT, CoLo, content, storage, security to meet evolving customer’s demand

AI First

GP’s AI-first strategy focuses on efficiency, growth, and experience. The AI ecosystem is built on six pillars Data, People, Thought Leadership, Partnership, Execution, and Responsible AI.